Privacy Policy

Align Wellness Centre ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By accessing our website, purchasing products, making enquiries, or otherwise interacting with us, you agree to the collection and use of your information as outlined in this Privacy Policy.

We may collect personal information including: name, email address, phone number, postal and delivery address, billing information, purchase history, gift voucher purchase information, enquiry and correspondence records, information submitted through website forms, and information provided when subscribing to newsletters or marketing communications.

We may also collect non-identifiable information such as website usage data, browser type, device information, and IP addresses.

We may collect information when you place an order through our website, purchase a gift voucher, submit an enquiry, subscribe to our mailing list, contact us by phone or email, participate in promotions or surveys, or browse our website.

We may use your personal information to process and fulfil orders, provide customer support, communicate regarding purchases and enquiries, deliver gift vouchers and promotional offers, improve our products, services, and website, send marketing communications where you have consented to receive them, and comply with legal obligations.

If you subscribe to our mailing list, we may send information about products, promotions, events, and services offered by Align Wellness Centre.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails or by contacting us directly.

We may disclose personal information to trusted third-party service providers where necessary to operate our business, including payment processors, website and e-commerce platform providers, shipping and logistics providers, marketing and email communication platforms, professional advisers and service providers, and government authorities where required by law.

We do not sell personal information to third parties.

Payments made through our website are processed using secure third-party payment providers.

Align Wellness Centre does not store complete credit card or payment card details on its systems.

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.

You may choose to disable cookies through your browser settings, although some website features may not function correctly.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete, or out of date.

Requests should be made using the contact details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Align Wellness Centre

Email: engage@aligncairns.com.au

Phone: (07) 4285 3388

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the details above.